At Australian Treated Pine, we understand that your privacy and the personal information collected must remain secure. We will not release any information you have provided to us to a third party for any reason, other than to fill an order or request made by you, or for one of the reasons that we provide for below.
At Australian Treated Pine we only collect personal information that is necessary for us to conduct our business as a provider of goods. We respect your privacy and all personal information you provide such as your credit card number, name, shipping & billing address, telephone number, and e-mail which will remain strictly confidential. Release of financial information is only made to the financial institution that processes your credit card, for purposes of satisfying a purchase or request from you, for purposes for which you have given your expressed consent, or if required by law.
You acknowledge that we collect information to enable us to communicate with you, and that we may use platforms provided by our service providers to facilitate our communications with you. You authorise us to provide your information to our service providers for the purposes of communicating with you. We do not allow our service providers to use your information for any reason other than to assist us to communicate with you.
We do not acquire any more information about customers other than what is required by law or otherwise necessary to provide our high level of customer service. This information is never sold or rented or released to third parties other than for the completion of the transaction.
Advertising and Marketing
Australian Treated Pine may send marketing mail to its customers, if the mail is related to the purpose for which it was collected. If customers agree to sign up to the Australian Treated Pine newsletter, Australian Treated Pine may send promotional and advertising material and mail to said customers.
If the customer no longer wishes to receive this mail from Australian Treated Pine, they should advise the Australian Treated Pine, who would then cease this service. Australian Treated Pine may take up to 30 days to stop sending marketing mail.
Secure Storage of Personal Information
Australian Treated Pine makes all efforts and takes all reasonable steps to protect any personal information that you provide, while making sure it is up to date. All personal information is held and stored on secure servers or storage, located in controlled environments.
Access Your Personal Information
At any time, you may request a copy of your personal information that Australian Treated Pine are holding. If you would like to do this, please contact Australian Treated Pine.
Amending Your Personal Information
If you wish to make amendments to your personal information that is held by Australian Treated Pine, and is inaccurate or out of date, please contact Australian Treated Pine.
Phone: 03 9305 2000
Post: The Privacy Officer, Australian Treated Pine, 2 Freight Drive, Somerton, 3062, Victoria
If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at https://www.oaic.gov.au/